The Take-out and Delivery system allows customer to order food directly from the mobile app. The app will be configured with the restaurants entire menu, sides, drinks, extras / add-ons, etc.. The customer will simply click on the menu items, choose delivery or take-out and cash or credit, then submit the order. The restaurant receives the order, prepares the meal and sends the meal to the customer via delivery, or the customer picks up the order if take-out was chosen.
Ordering App Features
Mobile Ordering is a feature of both the Loyalty App and the Multi-Unit/Concept App and can be turned on or off depending on your needs. The below information highlights the features and functions of mobile ordering.
Mobile Take-Out & Delivery System
Increase revenue and create efficiency within your business by offering mobile ordering.
- Increase Revenue: Additional food & beverage ordering for take-out and delivery will drive incremental revenue.
- Staff Efficiency: Mobile ordering will reduce the amount of time your staff is on the phone taking orders. Staff can focus more time and attention to other business needs.
- Customer Convenience: Customer will have a new and more convenient way to order food. Convenience and ease of use may create incremental orders and revenue.
Market your business directly into your customers’ pocket…increase revenue.
Customer Selects Menu Items
Payment Info, Delivery/Pick-up
Restaurant In Notified
- Customer Chooses menu items
- All menu add-ons, sides, dressings, extras will be included in the selection process
- Special instructions area
- Customer chooses pick-up or delivery
- Delivery address
- Customer chooses payment option – credit card or cash
- Review and submit order
- Customer receives confirmation alert
- Customer also receives confirmation email
- Safe, Secure Fast, Convenient
- Restaurant receives order via email, fax, or printer
- Increased orders
- Increased Revenue!
Having an ordering app is a powerful and important tool on it’s own but when you combine that with AppSuite’s world class loyalty system it creates a combination that your customers will love!
Use the powerful campaign tool to create campaigns based on customer’s previous orders, spending habits, location and much more!
Allow your customers to add the offers and rewards they have available into their cart , this feature will automatically use the offer and mark it as redeemed so it can’t be used again.
Once your customer places an order through the app they will earn reward points based on the total of the transaction (minus the amount of the offer/reward if applicable).
Missing an order is not tolerable in any restaurant that is why we have developed multiple ways for you to be notified or orders that have been placed through your app:
See a list of all the recent orders and their details through the orders tab of the Loyalty Manager. From here you can update the customer via email, text, and/or push message on the status of their order.